Consumer Journey Manager

Job Info

Job ID:
Business Lobby
Job type:
Open position:
Business Development CRM/Client Relationship Manager Product Manager Project Manager Sales Manager/Supervisor/Area/Regional 
Job Title:
Consumer Journey Manager
Experience Level:
6-10 years 


Job Description

Our client a leading international tobacco company is looking for a Consumer Journey Manager:




  • Embedding the global Consumer Journey framework by designing local consumer experiences in line with global guidelines and frameworks for different consumer segments.
  • Bringing creative solutions to drive business KPIs via utilizing all online and offline available tools.
  • Designing omni-channel experiences that address consumers’ needs while delivering on business objectives within budget/resource allocation requests.
  • Leading and working with cross-functional project teams to orchestrate the development and flawless deployment of these experience across commercial programs, projects, and initiatives.
  • Applying flexible various project management techniques depending on the complexity and scope of deliverable to achieve the desired outcome.
  • Collaborating with key stakeholders across the global and regional organization throughout the year and managing the activities to achieve the expected commercial targets.




  • Bachelor’s degree in Business Administration, Finance, Marketing or Engineering.
  • 6-10 years of experience in multicultural workspace.
  • Solid understanding of data analytics, strong business, and financial acumen, alongside with consumer centric mindset.
  • Strong experience in project management, proven ability to collaborate with multiple departments, to manage and influence key stakeholders internal/external are required
  • Strong in driving results through people.
  • Comfortable in a fast-paced environment while working with cross-functional teams under pressure of time and results.
  • Experience in multi-product/multicategory/multi-channel business is an asset.




5 working days per week




Jal El Dib – Lebanon




USD 7,000 – USD 8,000 + Transportation + NSSF + Medical Insurance