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IT support

Job Info

Job ID:
J006704
Business Lobby
Company Type:
Restaurant / F&B 
2021-09-15
Job type:
Permanent 
Open position:
IT IT Support technical support 
Job Title:
IT support
Country:
Lebanon
Lebanon
 
Major:
Business Computer IT 
Degree:
Bachelor’s Degree 
Experience Level:
1 - 2 years 
Working Days:
5
Working Hours:
8
Language:
Arabic English 

Allowances

Transportation
Yes
Insurance
Yes
NSSF
Yes

Job Description

Our client, a food chain restaurant is looking for an IT support:

 

Responsibilities:

  • Familiar with network troubleshooting, Operating systems (Windows,…), package and software management, systems administration, data management and recovery.
  • Familiar with technical hardware issues
  • Assists in managing assigned project activities and resources required for the timely and cost-effective delivery of projects and services to the customer.
  • Acts as a participant on a variety of IS project activities.  May participate on other cross-functional teams as needed.
  • Assists in development of business cases for technology driven initiatives.
  • Participates in post project reviews with a view to measuring the success of each project against performance measurements.  Translates the analysis into best practices to be employed in the organization.
  • Identifies information requirements, evaluates and manages development and implementation of information solutions.
  • Assists in the design, programming, testing, implementation and enhancement of software solution.
  • Ensures efficiency of design and adherence to standards.
  • Ensures that software solution is properly developed/evaluated and system performance is optimized.
  • Trains users on application usage.
  • Documents systems and processes clearly in the form of technical reference or user manual.
  • Stays current on industry technologies and trends and effectively understands the impact of new technology on the business needs.
  • Assists in managing system upgrade and new systems migration.
  • Responsible for backup and storage of data.
  • Provides corporate help desk support.
  • Provides basic support in problem solving, debugging, logging issues and working to find a solution in a timely manner.
  • Develops, maintains and supports strong relationships between teams within I/S, vendors and customers.

 

Requirements:

  • BA in Information Technology or any related field
  • 1 year of experience as IT support help desk
  • Knowledge in software and hardware
  • Candidate must be motorized

 

Schedule:

  • 5 days a week
  • 9am – 5pm

 

Salary:

LBP 3,000,000 + Transportation + NSSF + Insurance