< BACK

Motor Insurance Client Service Agent

Job Info

Job ID:
J006835
Business Lobby
Company Type:
Insurance 
2022-01-12
Job type:
Permanent 
Open position:
Automotive Client Services Insurance 
Job Title:
Motor Insurance Client Service Agent
Country:
Lebanon
Lebanon
 
Experience Level:
1 - 2 years 

Allowances

Job Description

Our client, an insurance company located in sin el Fil,  is looking for a Motor Insurance Client Service Agent:

 

Responsibilities:

  • Learning and understanding company insurance products.
  • Answering calls and responding to customer complaints.
  • Accessing customer accounts and policy schedules.
  • Providing customers with detailed information about policies and products.
  • Recommending available products.
  • Typing up complaint reports.
  • Managing the customer complaint database.
  • Following up with already existing clients to renew their policies.

 

 

Requirements:

  • At least 2 years of experience in client service, preferably in an insurance company.
  • In-depth knowledge of insurance products and policy schedules.
  • Friendly and professional attitude.
  • Excellent communication and interpersonal skills.
  • High-level typing skills.
  • Advanced knowledge of telephone and call forwarding systems.
  • Ability to remain calm in stressful situations.
  • Ability to explain detailed policy concepts in a simple way.

 

 

Salary:

LBP 4,000,000 to LBP 4,500,000 + commission paid in fresh USD