Our client, a technological solutions provider in Baabda is recruiting a Software Support:
Responsibilities:
- Support end user Business Applications on all levels
- Web/Windows Backend application
- Database Level
- Mobile Level, Android/IOS
- Synchronization APIs
- Remote Access to Devices using tools like Soti
- Ensured reported issues were resolved more quickly by documenting and tracking application issues, using Agile Methodology, as well as by participating in scrum meetings, which assisted with prioritization of issues.
- Install and configure computer hardware operating systems and applications including IIS, Firewall
- Connect from windows to any type of devices (Windows Mobile or Android Devices)
- Troubleshoot system and network problems, diagnosing and solving hardware
- Experience with Installing and configuring Microsoft SQL Server or Postgres
- Familiar with creating Complex DB Queries, procedure and functions
- Experience with Performance Databases Tuning and Optimization, using native monitoring and troubleshooting tools
- Experience with creating maintenance plan in Databases (backups, restores and recovery models)
- SSIS and SSRS Knowledge
- respond within agreed time limits to call-outs
- rapidly establish a good working relationship with customers and other professionals, such as software developers
Requirements:
- 1 to 5 years’ experience
- Business Development Experience
- Bachelor Degree
- Ability to learn new skills quickly with little supervision
- Good Business Knowledge
- Good Knowledge in ERP
- Good multi-tasking skills
- Problem solving skills
- Strong organizational skills
- Patience and understanding
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
- Attention to detail.
- Good communication skills in both English and French
Work Schedule:
- 5 days per week
- From 8:30 am till 5:30 pm
(The job will also include shifts on the weekend and one day Off instead of the weekend shift )
Salary:
Between USD 800$ and USD 1,500 + NSSF + BONUS
