Web Support Specialist

Job Info

Job ID:
Business Lobby
Job type:
Open position:
IT Support Software Developer / Web Developer / Programmer Technical Specialist 
Job Title:
Web Support Specialist
Computer Engineering Computer Science/CIS Engineering 
Bachelor’s Degree 
Experience Level:
1 - 2 years 


Job Description

Our client, a global leading provider of online trading is recruiting a Web Support Specialist:



  •  Support our markets & countries globally with setting up and improving online journey.
  • Make recommendations to improve website performance (A/B testing) and drive revenue.
  • Manage IT issues with the websites and web databases.
  • Analyzing and providing insight on the impact of the changes made and lessons learnt.
  • Oversee layout (images, copy, graphics).
  • Check content for accuracy, ensuring it brings to life our work.
  • Ensure content is up to date.
  • Become an expert on the WordPress.
  • Designing and implementing new features and functionality.
  • Establishing and guiding the website’s architecture.
  • Helping formulate an effective, responsive design and turning it into a working theme and plugin.



  • At least 1 to 2 years of experience with WordPress.
  • Understanding and ability to write custom CSS.
  • Understand and the ability to write HTML.
  • Troubleshooting experience.
  • Previous experience in a business/technical support role, application support, and/or help desk support.
  • Maintain clear, concise and timely communications with affected parties during investigation and resolution of any individual or system-wide outage.
  • Experience building user interfaces for websites and/or web applications.
  • Experience designing and developing responsive design websites.
  • Ability to convert comprehensive layout and wireframes into working HTML pages.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Proficient understanding of code versioning tools.
  • Fluent English (spelling and grammar).
  • Self-starter with ability to work both independently and collaboratively.
  • Superior analytical and critical thinking skills, with strong attention to detail and ability to trouble-shoot problems.


Dbayeh, Lebanon

5 days/week, from 9 AM till 6 PM

Negotiable (Paid in fresh USD)