A global Business Consultancy is hiring Workflow Coordinator (VCS)
Responsibilities
- Manage the VCS booking system and maintain a well-communicated schedule and up-to-date entries for all phases of the VCS projects
- Prioritize project work, based on strategic importance, pending tasks, resources availability and deadlines
- Ensure projects’ brief/changes are clear and signed off
- Assist in VCS projects’ planning including but not limited to briefs, tasks breakdown, time estimation and project framework such as resources and final output definition
Project control
- Coordinate input from the client to internal team and vendor on time
- Ensure project meets internal and client expectations in terms of budget, delivery timelines, and strategy
- Identify/track/manage/mitigate risk on clients’ projects. Escalate these issues to RPPL, CPL and/or client when necessary to ensure minimal impact to quality, budget, and timeline
- Actively collect and build on clients’ feedback to improve deliverables
Project communication
- Manage day-to-day client interaction and communicate effectively with clients to identify their needs, set and manage their expectations and propose alternative solutions
- Provide updates on projects’ progress, risks, timelines in a timely manner
Project accounting and finance
- Understand the VCS ME pricing model, ensuring that charges reported by resources are aligned with the cost initially communicated to client
- Validate and update the VCS booking system
- Follow up with clients regarding missing data, including charge codes
Internal project reporting and administration
- Monitor the projects progress and update the VCS booking system
- Monitor and report client and team satisfaction, projects’ quality and success metrics
- Track tasks and sheets, submit reports (iTime, daily tracking sheets, etc.), report VCS deliverables
- Apply correct use of firm templates and branding guidelines to produce high quality deliverables in an efficient and timely manner
- Participate in brainstorming sessions, create concepts, develop visuals and finalize projects related to the company and its clients
- Support with staff induction
Qualifications:
- Graphic design Bachelor degree
- 3 + years’ experience in graphic design. Experience in project coordination is a plus.
Skills:
- Fluency in spoken and written English and Arabic
- Good knowledge of PowerPoint and other relevant Microsoft software (Word, Excel)
- Excellent knowledge of Adobe Suite, UI/UX and web design knowledge is a plus
Location: Beirut
Salary: 1,900 USD + Yearly Bonus up to 8% + NSSF
