A leading Lebanese Sweets brand just landed in Dubai and are looking for a Branch Manager Dubai Mall.
Company Overview:
A leading Lebanese brand that specializes in oriental sweets with Arab and gulf presence that has won the heart of many for generations. They are currently expanding and opening a new branch in the heart of Dubai, to serve their delights and spread the Lebanese culinary experience.
Key Responsibilities:
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Operational Management: Oversee daily operations to ensure smooth and efficient functioning of the branch
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Staff Supervision: Hire, train, and manage a team of pastry chefs, bakers, and front-of-house staff, fostering a positive and productive work environment
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Customer Service: Ensure exceptional customer service and resolve any customer issues promptly to maintain a high level of satisfaction
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Inventory Management: Monitor inventory levels and coordinate with suppliers to ensure timely replenishment of ingredients and supplies
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Quality Control: Maintain high standards of quality for all products, ensuring consistency and adherence to recipes and presentation guidelines
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Sales and Marketing: Implement sales strategies and promotions to drive business growth and attract new customers
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Financial Management: Prepare budgets, monitor expenses, and analyze financial reports to ensure the branch meets its financial targets
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Health and Safety Compliance: Ensure that all health and safety regulations are followed, including cleanliness and hygiene standards
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Performance Monitoring: Set performance goals for staff and regularly evaluate their performance to ensure alignment with branch objectives
Requirements:
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Bachelor's Degree in Hospitality Management, Restaurant Management or any related field
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Minimum of 10 years of experience in Hospitality Management
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Proven experience in managing a pastry shop environment is highly desirable
Skills:
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Leadership Skills
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Customer Service
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Problem Solving Skills
Work Type:
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On site, Full-time
Location:
- Dubai Mall, Dubai, UAE