Branch Manager

Location Dubai
Discipline: Hospitality / F&B
Job type: Permanent
Contact name: Yasmin El Zaher

Contact email: yasmin@businesslobby.net
Contact phone: +96170126644
Job ref: 37974
Published: 5 months ago
A leading Lebanese Sweets brand just landed in Dubai and are looking for a Branch Manager Dubai Mall.

 

Company Overview: 

A leading Lebanese brand that specializes in oriental sweets with Arab and gulf presence that has won the heart of many for generations. They are currently expanding and opening a new branch in the heart of Dubai, to serve their delights and spread the Lebanese culinary experience.

Key Responsibilities:
  • Operational Management: Oversee daily operations to ensure smooth and efficient functioning of the branch

  • Staff Supervision: Hire, train, and manage a team of pastry chefs, bakers, and front-of-house staff, fostering a positive and productive work environment

  • Customer Service: Ensure exceptional customer service and resolve any customer issues promptly to maintain a high level of satisfaction

  • Inventory Management: Monitor inventory levels and coordinate with suppliers to ensure timely replenishment of ingredients and supplies

  • Quality Control: Maintain high standards of quality for all products, ensuring consistency and adherence to recipes and presentation guidelines

  • Sales and Marketing: Implement sales strategies and promotions to drive business growth and attract new customers

  • Financial Management: Prepare budgets, monitor expenses, and analyze financial reports to ensure the branch meets its financial targets

  • Health and Safety Compliance: Ensure that all health and safety regulations are followed, including cleanliness and hygiene standards

  • Performance Monitoring: Set performance goals for staff and regularly evaluate their performance to ensure alignment with branch objectives

Requirements:
  • Bachelor's Degree in Hospitality Management, Restaurant Management or any related field

  • Minimum of 10 years of experience in Hospitality Management

  • Proven experience in managing a pastry shop environment is highly desirable

Skills:
  • Leadership Skills

  • Customer Service

  • Problem Solving Skills

Work Type:
  • On site, Full-time

Location:
  • Dubai Mall, Dubai, UAE