A leading F&B company located in Duty Free at the Lebanese Airport is looking for a Branch Supervisor.
Tasks and Responsibilities
- Customer Service: Ensure high customer service standards, resolve complaints, and enhance customer experience.
- Staff Management: Train, schedule, and supervise staff; conduct team meetings and performance reviews.
- Sales and Financial Performance: Achieve sales targets, analyze sales data, and manage cash handling.
- Inventory Management: Monitor inventory levels, coordinate with suppliers, and conduct stock checks.
- Store Operations: Oversee store cleanliness, maintenance, and visual merchandising; comply with airport regulations.
- Administrative Duties: Prepare reports, manage payroll, and ensure policy compliance.
Education and Requirements
- Bachelor’s in Hospitality Management or Business Administration
- 5+ years in hospitality management, in which at least 2 in a supervisory role.
Skills
- Customer Service Skills
- Sales skills
- Communication
- Leadership
Location
Rafic Hariri Airport, Duty Free
Beirut, Lebanon
Working hours
6 days a week, 9 hours a day
Rotation between AM/PM/Overnight shifts
Salary
Basic salary + transportation + tips
