The General Manager of the Furnished Apartments property will lead a team of staff members, manage budgets, develop marketing strategies, and collaborate with property owners to drive business growth and profitability.

Responsibilities

• Responsible for the overall management and maintenance of the furnished apartment complex, ensuring it meets high standards of cleanliness, safety, and functionality.

• Supervise and manage a team of property staff, including front desk personnel, maintenance workers, housekeeping staff, and security personnel.

• Ensure exceptional customer service is provided to residents and guests, addressing their concerns, resolving issues, and maintaining a positive living experience.

• Develop and manage the property's budget, track expenses, and revenue, and work to achieve financial targets set by the company.

• Monitor occupancy levels, work to increase occupancy rates, and implement strategies to attract new residents and retain existing ones.

• Oversee the leasing process, including advertising vacancies, conducting tours, screening tenants, and managing lease agreements.

• Coordinate and oversee maintenance and repairs to ensure the property is well-maintained and any issues are promptly addressed.

• Establish and maintain relationships with vendors, contractors, and suppliers to ensure quality service and timely completion of maintenance tasks.

• Ensure compliance with local regulations, housing laws, safety codes, and other relevant standards.

• Collaborate with the marketing team to promote the property, develop marketing strategies, and participate in campaigns to attract tenants.

• Identify and generate leads through various channels, including online inquiries, referrals, networking, and outreach.

• Prepare lease agreements, rental applications, and other necessary documents accurately and efficiently.

• Maintain strong relationships with potential and existing tenants, providing excellent customer service and addressing their questions and concerns.

• Stay informed about market trends, competitor offerings, and pricing strategies to position the furnished apartments competitively.

Qualifications

• Bachelor's degree in Business Administration, Hospitality or a related field (Master's degree can be a plus).

• Several years of experience in Business Management, Hospitality with progressive responsibilities.

• Excellent communication and interpersonal skills.

• Leadership and management skills.

• Problem-solving and conflict resolution abilities.

Location

• Juba, South Sudan

Package

• Competitive Salary + Full Board (Accommodation and Food) + Family Medical Insurance + Yearly tickets