An international Telecommunications company located in Beirut, Lebanon is looking for an SMS Routing Manager.

Manage SMS routing tables to achieve the best balance of cost efficiency and service quality.
Analyze delivery performance data to identify and resolve routing inefficiencies.
Develop and execute strategies to minimize costs while maintaining high delivery standards.
Assess and integrate new routing options to enhance SMS delivery capabilities.
Oversee MNP (Mobile Number Portability) and HLR (Home Location Register) services.
Serve as the escalation point for vendor-related routing issues.
Monitor live SMS traffic to identify and address routing or delivery concerns promptly.
Leverage tools and platforms to review message delivery reports and troubleshoot failures.
Collaborate with technical teams to resolve network or platform issues affecting delivery.
Ensure that SMS traffic adheres to global regulations, such as GDPR, TCPA, and local telecom laws.
Maintain thorough documentation of routing modifications and performance insights.
Prepare and present comprehensive reports on delivery performance, costs, and routing improvements to senior leadership.
Partner with account managers, sales, and support teams to align routing strategies with client needs.
Work with finance and billing departments to validate traffic volumes and reconcile associated costs.

Bachelor's Degree in Telecommunications, Computer Applications, IT or related field.
Familiarity with SMS protocols
Understanding of MNP (Mobile Number Portability) and HLR (Home Location Register) services.
Knowledge of international regulations, such as GDPR and local telecom laws.
Proficiency in analyzing message delivery reports, identifying issues, and optimizing delivery rates.
Certifications related to telecommunications or network management is a plus.

Location	Beirut
Discipline:	Telecommunication / GSM / ISP / SMS
Job type:	Permanent
Contact name:	Yasmin El Zaher
Contact email:	yasmin@businesslobby.net
Contact phone:	+96170126644
Job ref:	39482
Published:	23 days ago

SMS Routing Manager