Territory Supervisor

An E-cigarette Company located in Lebanon is looking for an experienced Territory Supervisor to join their team.

Duties and Responsibilities:

• Manage and mentor a team of Territory Representatives, providing guidance, support, and performance evaluations

• Develop and implement strategic plans to achieve sales targets and expand market presence

• Analyze market trends, competitor activities, and sales data to identify growth opportunities

• Ensure compliance with company policies, industry regulations, and local laws

• Collaborate with cross-functional teams to optimize product placement, marketing initiatives, and customer experience

• Conduct regular field visits to assess team performance and maintain relationships with key accounts

• Monitor inventory levels and coordinate with supply chain to ensure product availability

• Develop and deliver training programs to enhance team skills and product knowledge

• Prepare and present periodic performance reports to senior management

• Resolve complex customer issues and maintain high levels of customer satisfaction

• Set and monitor individual and team KPIs, ensuring alignment with company objectives

• Implement and oversee customer retention strategies to maximize long-term value

• Coordinate with marketing teams to execute local promotional activities and events

• Identify and develop new business opportunities within the assigned territory

• Ensure proper execution of merchandising standards across all retail locations

• Conduct regular performance reviews and provide constructive feedback to team members

• Stay informed about industry trends and competitor activities to maintain a competitive edge

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field

• Minimum 5 years of experience in sales, account management, or related roles in FMCG, hospitality, F&B, or similar industries

• Proven track record of leading and developing high-performing teams

• Strong analytical skills with the ability to interpret data and make data-driven decisions

• Excellent communication and presentation skills

• Proficiency in CRM software and Microsoft Office Suite

• Fluency in Arabic and English (English mandatory)

• Valid driver’s license and willingness to travel within the assigned territory

• Strong leadership skills and a strategic mind-set

• Ability to thrive in a fast-paced, evolving industry

• Passionate about driving growth and fostering a culture of excellence within the team

Location:

• North, Lebanon

• Beirut, Lebanon

• South, Lebanon

Schedule:

• Monday to Friday l 9:00 AM until 6:00 PM

Package:

• Basic + Commission + Car + Car allowance + Insurance