Chief Human Resources Officer - People and Culture

Location Beirut
Discipline: Telecommunication / GSM / ISP / SMS
Job type: Permanent
Contact name: Natasha Trad

Contact email: natasha@businesslobby.net
Contact phone: +96181174717
Job ref: 44520
Published: 2 days ago

Our partners, a renowned midsize telecom company, are looking for a Chief Human Resources Officer (CHRO) – People & Culture to join their executive leadership team.

This strategic role is responsible for shaping a high-performance, people-first culture that aligns with the company’s values and long-term vision. The CHRO will oversee all facets of human capital management including talent sourcing, employee relations, performance, organizational development, and governance.

Responsibilities

Talent Sourcing & Development

  • Design and execute a talent acquisition strategy to attract, assess, and hire top talent in the telecom sector.
  • Lead employer branding initiatives to position the company as an employer of choice.
  • Oversee onboarding, career pathing, and internal mobility frameworks.
  • Develop learning & development programs that support capability building, leadership growth, and digital transformation.
  • Partner with business leaders to identify future skills needs and build workforce plans accordingly.

Employee Relations & Benefits

  • Establish and promote positive employee relations and an inclusive workplace culture.
  • Design and manage competitive compensation and benefits programs tailored to local markets.
  • Handle grievance resolution, disciplinary procedures, and compliance with labor laws.
  • Promote well-being, diversity, equity, and inclusion across all levels of the organization.
  • Lead internal communication strategies to ensure transparency and engagement.

Performance & Incentives

  • Implement and oversee the performance management framework across all business units.
  • Drive a performance-driven culture through regular appraisals, feedback, and development planning.
  • Design and administer incentive and recognition programs aligned with individual and business performance.
  • Ensure fair and transparent evaluation and reward systems that support retention and motivation.

Organizational Development & Governance

  • Lead organizational design initiatives that improve agility, scalability, and cross-functional collaboration.
  • Align the people strategy with business objectives through effective change management and workforce planning.
  • Maintain oversight of HR policies, processes, and compliance standards in line with legal and ethical governance.
  • Drive cultural transformation programs to embed the company’s values and behaviors across all levels.
  • Serve as a trusted advisor to the CEO and executive team on people-related risks and opportunities.
Qualifications
  • Minimum of 12–15 years of progressive HR leadership experience, with at least 5 years in a senior/executive HR role.
  • Experience in the Telecommunications or Technology sector is strongly preferred.
  • Bachelor’s degree in Human Resources, Business Administration, or related field; Master's or MBA is an advantage.
  • Demonstrated experience in talent strategy, organizational development, and HR governance in fast-paced environments.
  • Strong knowledge of labor laws, compliance, and employee relations practices.
  • Proven ability to lead cultural change, improve employee engagement, and drive business impact through people initiatives.
  • Excellent interpersonal, communication, and leadership skills.
  • Strategic thinker with hands-on operational capabilities.
Location
  • Beirut, Lebanon

Benefits
  • Schooling | 30 Days Annual Leave | Insurance | Collective Agreement | 13 Months | Up to 2 Months Bonus